Terms and Conditions
Last updated: January 17, 2026
Welcome to Lilya Lam Fashion Designing (“Company”, “we”, “us”, or “our”), located in Ajman, United Arab Emirates. These Terms and Conditions govern your use of our website https://www.lilyafashion.com and the purchase of our products.
By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
1. Eligibility
By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2. Products & Services
Lilya Lam Fashion Designing offers fashion products, including ready-to-wear and customized abayas. Product images are for illustrative purposes only. Slight variations in color, fabric, or detailing may occur due to screen settings and the handcrafted nature of our designs.
3. Orders & Payments
-
All orders are subject to acceptance and availability.
-
Once an order is placed, processing begins immediately and orders cannot be canceled.
-
All prices are listed in United Arab Emirates Dirhams (AED) unless stated otherwise.
-
Full payment is required at checkout.
4. Processing & Shipping
-
Orders are processed within 10 business days, excluding weekends and public holidays.
-
Estimated delivery time for domestic and international orders is 7–14 business days.
-
Delivery times may vary during peak seasons or promotional periods.
-
Lilya Lam Fashion Designing is not responsible for delays caused by shipping providers.
👉 Please review our full سياسة التوصيل here:
https://lilyafashion.com/delivery-policy
5. Returns, Exchanges & Refunds
-
If there is a mistake with your order, you must contact us within 3 to 7 days of receiving the item, provided the piece is new and unworn.
-
If the mistake is due to incorrect measurements taken by us, we will cover all alteration and shipping costs.
-
If incorrect measurements were provided by the customer, alterations may be possible; however, shipping costs will be covered by the customer.
-
There are no refunds on customized abayas.
👉 Please review our full Refund and Exchange Policy here:
https://lilyafashion.com/refund_returns/
6. Damaged or Lost Items
Once an order has been handed over to the shipping carrier, Lilya Lam Fashion Designing is not liable for lost or damaged items. If your order arrives damaged, please contact us and we will assist you in filing a claim with the shipping provider.
7. Intellectual Property
All content on this website, including designs, images, logos, text, and graphics, is the property of Lilya Lam Fashion Designing and may not be copied, reproduced, or used without prior written permission.
8. User Conduct
You agree not to misuse the website, attempt unauthorized access, upload harmful content, or violate any applicable laws while using our services.
9. Privacy
Your use of this website is governed by our سياسة الخصوصية, which explains how we collect, use, and protect your personal information.
👉 View our Privacy Policy here:
https://lilyafashion.com/privacy-policy/
10. Limitation of Liability
To the fullest extent permitted by law, Lilya Lam Fashion Designing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on the website.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Email: lilya_fashion_@hotmail.com
Contact Page: https://lilyafashion.com/contact-us/
Location: United Arab Emirates