Privacy Policy
Last updated: January 17, 2026
This Privacy Policy applies to Lilya Lam Fashion Designing and explains how we collect, use, store, and protect your personal information when you use our website and services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Business Information
Official Business Name: Lilya Lam Fashion Designing
Location: Ajman, United Arab Emirates
Website: www.lilyafashion.com
2. Information We Collect
When you use our website, create an account, place an order, or contact us, we may collect certain personal information, including:
First name and last name
Email address
Phone number
Delivery and billing address
City, state, province, and postal code
Account information
Order and transaction information
Information you provide when contacting customer service
We may also automatically collect certain technical information when you use our website, including your IP address, browser type, device type, operating system, pages visited, time spent on the website, and similar usage information.
3. How We Use Your Information
We may use your personal information to:
Process and fulfil your orders
Arrange delivery of your purchases
Manage your account
Communicate with you regarding your orders or enquiries
Provide customer service and support
Improve our website, products, and services
Send promotional offers, product updates, or marketing communications where permitted
Prevent fraud and protect the security of our website
Comply with applicable legal and regulatory requirements
4. Sharing Your Information
We do not sell or rent your personal information.
We may share limited personal information with trusted third parties where necessary to provide our services, including:
Delivery and courier companies
Payment processing providers
Website and technology service providers
Professional advisers or service providers supporting our business
Information shared with delivery companies is limited to what is necessary to complete your delivery, such as your name, phone number, and delivery address.
We may also disclose information where required by law or a competent authority.
5. Payment Information
Payments may be processed through third-party payment providers.
Lilya Fashion does not necessarily store complete payment card details on its own systems. Payment information is handled in accordance with the security and privacy practices of the relevant payment provider.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and help us improve our services.
Cookies may include session cookies that expire when you close your browser and persistent cookies that remain on your device for a defined period.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.
7. Marketing Communications
Where you have subscribed to our newsletter or agreed to receive marketing communications, we may send you information about new collections, promotions, offers, and other Lilya Fashion updates.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, and complying with applicable legal obligations.
9. International Data Transfers
Some of our service providers may operate or store information outside the United Arab Emirates.
Where personal information is transferred internationally, we take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable data protection requirements.
10. Your Privacy Rights
Subject to applicable law, you may have the right to request:
Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information where applicable
Withdrawal of consent where processing is based on consent
Information regarding how your personal information is used
Certain information may need to be retained where required for legal, accounting, fraud prevention, or regulatory purposes.
11. Security of Your Information
We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
12. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.
13. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
Lilya Fashion is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of any third-party services you use.
14. Business Transfers
If Lilya Fashion is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
15. Legal Disclosure
We may disclose personal information where reasonably necessary to:
Comply with applicable laws or legal obligations
Respond to lawful requests from public authorities
Protect the rights and property of Lilya Fashion
Prevent or investigate suspected fraud or wrongdoing
Protect the safety of our customers, users, or others
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or applicable legal requirements.
Any updated version will be published on this page.
17. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Email: lilya_fashion_@hotmail.com
Contact Page: https://lilyafashion.com/contact-us/
Location: United Arab Emirates