Delivery Policy

This Delivery Policy applies to Lilya Lam Fashion Designing.

1. Shipping and Delivery Options

We offer both domestic and international shipping.

Domestic Shipping
Local Standard Delivery: 7–14 business days. Shipping charges may vary depending on the destination.

International Shipping
International Standard Delivery: 7–14 business days. Shipping charges may vary depending on the destination.

During high seasons, promotional periods, and special offers, processing and delivery times may take longer than usual.

2. Processing Time

Orders are processed within up to 10 business days, excluding weekends and public holidays.

3. Order Cancellations

Once an order has been submitted and processing has started, it cannot be canceled. For any questions regarding your order, please contact our customer service team.

4. Delayed Orders

Delivery times may be extended during peak seasons, promotional periods, or due to circumstances outside our control.

Lilya Fashion is not responsible for delays caused by shipping carriers or courier companies. Customers are encouraged to track their shipment using the tracking information provided.

5. Damaged or Lost Shipments

Once an order has been handed over to the shipping carrier, Lilya Fashion is not responsible for loss or damage caused during transportation.

If your shipment arrives damaged, please contact us as soon as possible so we can assist you with the appropriate shipping carrier claim process.

6. Shipping Restrictions

Orders cannot be delivered to P.O. boxes where courier or destination restrictions apply.

Some destinations may also have specific customs, transportation, or import restrictions that can affect the shipping method or delivery time.

7. Contact Us

For any questions regarding delivery or shipping, please contact us:

Email: lilya_fashion_@hotmail.com
Location: United Arab Emirates